Last updated: April 12, 2026
1. Subscription Cancellation
You may cancel your ImgNodus Pro subscription at any time through your dashboard settings. Upon cancellation:
- Your account will remain in "Pro" status until the end of the current billing cycle.
- No further charges will be applied to your payment method unless you re-subscribe.
- After the billing cycle ends, your account will revert to the "Free" tier limits.
2. Refund Eligibility
We want you to be happy with ImgNodus. We offer a 7-day money-back guarantee for first-time subscriptions if:
- You have not exceeded 10% of your monthly bandwidth/storage limit.
- You have not used the custom CNAME domain setup features.
- The request is made within 7 calendar days of the initial purchase.
3. Non-Refundable Items
Refunds are not provided in the following cases:
- Annual subscriptions after the initial 7-day period.
- Accounts terminated for violations of our Terms of Service.
- Custom enterprise plans or professional integration services.
4. Payment Methods & Processing
Refund processing varies by method:
- Razorpay: Refunds are processed back to the original method (Card/UPI/NetBanking). Usually takes 5-7 business days.
- Manual Payments: Refunds will be initiated via the original payment source after manual verification. Proof of payment is required.
- Crypto Payments: Crypto payments are non-refundable due to blockchain irreversibility.
5. Processing Time & Support
Once approved, refunds take 5-7 business days. Our support team responds to billing inquiries within 48 hours.
6. Contact Us
For any questions regarding billing or to request a refund, please contact us at:
Email: support@imgnodus.com
Phone: +91 8076108584
Address: WZ-89, Shop No. 2, Mohan Nagar Pankha Road, Opp D-Block, Janakpuri, near Hanuman Mandir, Sagar Pur, New Delhi, Delhi 110046